Free Hotel Management Software (Cloud PMS) for Small Hotels — Free Forever up to 20 Rooms

Included in the free plan

Everything you need to run your hotel, in one place

Most small hotels run on a mix of a paper register, a WhatsApp group, an Excel sheet and a GST bill book. Grand PMS replaces all of it with one screen your whole team shares. Here is what each module does for you, day to day.

1. Reservations, calendar and room rack

The room rack shows every room and every night at a glance — who is in, who arrives today, who leaves, what is free. Take a booking from a phone call or walk-in in seconds, block rooms for maintenance, and never double-book again because availability is checked for you.

• Calendar and room-rack views of occupancy
• Walk-in, advance and group bookings
• Room blocks and holds for maintenance or VIPs
• Rates per room per night, with an optional default rate set during signup

2. Front desk: check-in and check-out

Check guests in against their reservation, assign or change rooms, and check them out with the bill settled — all from the same screen. Early check-ins and late check-outs are a click, not a headache.

• Check-in and check-out from the reservation
• Room moves and upgrades
• Guest details kept with the stay for repeat visits

3. GST billing, folios and payments

Every stay gets a folio where room charges and extras accumulate. At check-out you issue a GST-compliant invoice and record how the guest paid. Your GSTIN goes on every bill automatically once you add it (optional at signup).

• GST invoices with your GSTIN
• Guest folios with room charges and extras
• Payment recording per stay — cash, card, UPI, bank
• Coming soon: GSTR-1-ready exports and Tally vouchers for your accountant

4. Housekeeping and maintenance

Housekeeping sees which rooms are dirty, clean or being serviced, and marks them ready. Maintenance issues are logged against a room so nothing is forgotten between shifts — and the front desk never sells a room that is not ready.

• Room status board for housekeeping
• Maintenance and repair tracking per room
• Separate login for housekeeping staff

5. Night audit, cash register and reports

Close each day properly. The night audit rolls the day over, the cash register reconciles what came in, and the reports tell the owner what actually happened: revenue, occupancy, arrivals and departures — without waiting for the accountant.

• Daily night audit
• Cash register and shift reconciliation
• Revenue, occupancy and operational reports

6. Direct booking page for your guests

Every free account includes a booking page you can share on WhatsApp, Google Business Profile, Instagram and your website. Guests book directly into your calendar — no OTA commission. A branded booking website on your own domain is coming soon.

7. Staff logins

Five logins are included free, so the owner, front desk, housekeeping and accounts each sign in separately. Everyone sees the same live data; nobody has to ask “did you update the sheet?”

8. Cloud-based: any device, anywhere, backed up

Because Grand PMS runs in the cloud, there is nothing to install, no server in a cupboard, no backups to remember. Open it on the reception laptop, check occupancy from your phone at home, and let the night staff use the same system. Updates arrive automatically.

9. Point of sale, laundry, complaints and feedback

Four more modules most “free” tools leave out, all included: a point of sale for the café, bar or room-service items you sell, with charges posted straight to the guest folio; laundry tracking so guest and house laundry is logged and billed; a complaints log so every guest issue is recorded, assigned and closed; and a guest feedback log where your team records what guests tell you at checkout or on WhatsApp, so you spot patterns before they become public reviews.

• POS sales posted to the room folio or settled directly
• Laundry items logged per guest and billed
• Complaint tracking with status until resolved
• Guest feedback recorded by your team, with an average rating reported alongside operations

Built for Indian small properties

Grand PMS is designed around how small Indian hospitality actually runs — GST on every bill, walk-ins, cash and UPI, owners who want to see the day’s numbers on their phone. You pick your property type at signup:

How Grand PMS compares

Honest comparison with the ways small hotels usually manage bookings and billing today:

Free vs Pro vs Premium

The free plan is the full PMS. Pro and Premium exist for properties that outgrow it — more rooms, a restaurant, or several properties under one owner.

Complete feature checklist

Grand PMS or Nanovise n-HMS — which one is right for you?

Nanovise makes both. n-HMS is our established on-premise hotel ERP: it runs on your own server and adds restaurant, laundry, inventory and deeper operations modules, licensed one-time from ₹30,000. Grand PMS is the cloud-based, free-to-start property management system for small and mid-sized properties.

Not sure? Start with the free Grand PMS account — if you later need the ERP modules, we migrate your data.

Getting started: three steps, about two minutes

1. Create your free account at pms.nanovise.com/signup. You will be asked for your property name and type, number of rooms, city and state, an optional room rate and GSTIN, and your name, email and mobile number.
2. Add your rooms and rates — or ask us to migrate your existing rooms, guests and bookings so you start with history, not an empty system.
3. Invite your staff and start checking in. Share your direct booking page on WhatsApp and Google so guests can book you directly.

A day with Grand PMS

Morning. The owner opens yesterday’s night audit on their phone: revenue, occupancy, cash in hand. Housekeeping signs in and sees which rooms are vacated and need cleaning. Afternoon. Two walk-ins arrive — the front desk checks the room rack, assigns rooms and checks them in; a guest extends by a night with one change on the reservation. A direct booking lands from the booking page shared on WhatsApp. Evening. Check-outs are billed with GST invoices, payments recorded against each folio, and the cash register is reconciled before the night audit closes the day. Nobody wrote anything in a register.

Your data, your property

• Hosted in the cloud with backups — no server for you to maintain
• Each staff member has their own login; the owner controls who sees what
• Your GSTIN and invoices stay with your property account
• Developed and maintained by Nanovise Solutions Private Limited, Bhubaneswar — building hospitality WiFi and hotel software since 2014

What’s coming next

The roadmap is public inside the product: a two-way channel manager for MakeMyTrip, Goibibo, Booking.com, Agoda, Airbnb and Expedia; online payments and UPI with payment links and a UPI QR on every bill; WhatsApp messaging for confirmations, pre-arrival notes, invoices and a nightly owner summary; GST returns and Tally export; and a branded booking website on your own domain. Free-plan users get these as optional add-ons when they launch. The desktop and offline app — today available only to Pro and Premium customers — is also coming to the free plan, so your front desk keeps working through an internet outage and syncs when the connection returns.

Frequently asked questions

Is Grand PMS really free, or is it a trial?

It is genuinely free. For properties with up to 20 rooms the plan costs ₹0, needs no card, and has no expiry date. It is not a time-limited trial that later converts into a paid plan.

What exactly do I get in the free plan?

Reservations with a calendar and room rack, front desk check-in and check-out, GST billing with folios and payments, housekeeping and maintenance, night audit with cash register and reports, a direct booking page for your guests, point of sale, laundry management, a guest complaints log and a guest feedback log, and up to 5 staff logins.

What happens if I have more than 20 rooms?

Properties with more than 20 rooms, a restaurant, or several properties use the Pro or Premium plans, which are priced on request. Write to [email protected] and we will quote for your property.

Do I need to install anything or buy a server?

No. Grand PMS is cloud-based and runs in any modern browser on a laptop, desktop, tablet or phone. There is nothing to install and nothing to maintain on your own computers.

Is GST billing included in the free plan?

Yes. GST invoices, guest folios and payment recording are part of the free plan. GSTR-1-ready exports and Tally vouchers for your accountant are coming as an add-on.

Can my staff use it at the same time?

Yes. The free plan includes up to 5 staff logins, so the front desk, housekeeping, accounts and the owner can each sign in with their own credentials.

Can you move my existing bookings and guest data into it?

Yes. Setup and data migration is an optional paid service: we load your rooms, rates, guests and existing bookings so you can start on day one.

Can my guests book directly without paying OTA commission?

Yes. Every free account gets a direct booking page that you can share on WhatsApp, your Google Business Profile and social media. A branded booking website on your own domain is coming soon.

Does it connect to MakeMyTrip, Booking.com and other OTAs?

A two-way channel manager for MakeMyTrip, Goibibo, Booking.com, Agoda, Airbnb and Expedia is on the roadmap as an add-on. Until then, OTA bookings are entered into the reservations calendar by your front desk.

Which types of property can use it?

Hotels, homestays, guest houses, lodges, resorts, hostels, villas and service apartments. You choose your property type during signup.

Is my data safe, and who owns it?

Your property data belongs to you. Grand PMS is hosted in the cloud with backups, and each staff member signs in with their own login, so you control who can see what. Nanovise Solutions Private Limited develops and maintains the platform.

Is there a desktop or offline version?

Yes. A desktop app that keeps working offline and syncs when the internet returns is available to Pro and Premium customers today, and it is coming to the free plan as well. Until then, the free plan runs in any browser on laptop, tablet or phone.

How is Grand PMS different from Nanovise n-HMS?

n-HMS is our established on-premise hotel ERP for larger operations that want restaurant, laundry and inventory modules on their own server. Grand PMS is the cloud-based, free-to-start PMS for small and mid-sized properties that want to be live in minutes with nothing to install.

Start running your hotel on free cloud software today

Join the small hotels, homestays and guest houses already running on Grand PMS. Create your account now, or email [email protected] if you would like a walkthrough first or need data migration for an existing property.