PM WANI
The Terms and Conditions contained here in shall apply to any person (“User”) using the services of this PM WANI WiFi for making payments (data plan purchase related fees) through an online payment gateway service (“Service”) offered by RazorPay, through this website or mobile application. Each User is therefore deemed to have read and accepted these Terms Of Services.
Nanovise respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not willfully disclosed to any third party without first receiving the User’s permission, as covered in this Privacy Policy. This Privacy Policy describes Nanovise’s treatment of personally identifiable information that Nanovise collects when User is on the this website and mobile application does not collect any unique information about the User (such as User’s name, email address, age, gender etc.) except when the User specifically and knowingly provide such information on the Website and mobile application. Like any business interested in offering the highest quality of service to clients, Nanovise may, from time to time, send email and other communication to the User tell them about the various services, features, functionality and content offered by Nanovise or seek voluntary information from you.
Please be aware, however, that Nanovise will release specific personal information about the User if required to do so in the following circumstances:
a) In order to comply with any valid legal process such as a search warrant, statute, or court order,
or
b) If any of User’s actions on Nanovise’s website and mobile application violate the Terms of Service or any of Nanovise’s guidelines for specific services, or
c) To protect or defend Nanovise’s legal rights or property, the Nanovise’s site, or Nanovise’s Users or
d) To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the security, integrity of Nanovise’s website/mobile application/offerings.
Cancellations Process
If your cancellation is at least 7 days in advance, you will receive a full refund. If your cancellation is less than 24 hours or after installation of PDO device in your location area, so cancelation will not be acceptable. for more detail please contact Nanovise admin or send email to us. We will do our best to accommodate your needs.
Refund Process
If eligible for returns/Cancellations, you can raise return/refund request by call, or you can also drop us an email mentioning which PDO device you would like to return. Our staff will provide packing instructions and guide you how to mail it to us. If you had paid online using cards / online banking – we will refund to the same account. If you had paid using NEFT/RTGS – we will ask you for your bank account number and IFSC code for processing refunds. We do not levy any return fee.
Note : Transaction fees levied on transactions will not be refunded/reversed
(I) In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact Nanovise via e-mail or any other mode of contact as provided by the Nanovise to confirm payment.
(II) In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.
However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regards shall be entertained by the Payment Service Provider(s)
(I) the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection there to and/or
(II) Any interruption or errors in the operation of the Payment Gateway.
(I) Choose a new password, whenever required for security reasons.
(II) Keep his/ her User ID & Password strictly confidential.
(III) Be responsible for any transactions made by User under such User ID and Password.
The User is here by informed that Nanovise will never ask the User for the User’s password in an unsolicited phone call or in an unsolicited email.
(I) The User is fully and lawfully entitled to use such credit/debit card, bank account for such transactions
(II) The User is responsible to ensure that the card/bank account details provided by him/her are accurate
(III) The User is authorizing debit of the nominated card/bank account for the payment of fees selected by such User along with the applicable Fees.
(IV) The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee.
If you have any complaints about the Website/mobile application, we want to hear from you so we can improve our Service. Please email info@nanovise.com and we will consider your comments carefully.
These Terms and Conditions constitute the entire agreement between you and Nanovise and govern your use of the Service, superseding any prior agreements between you and Nanovise. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our relationship with you is subject to Indian law and the exclusive jurisdiction of the Indian courts. Any failure by Nanovise to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect.
Thank you for visiting and shopping at Nanovise. Following are the terms and conditions that constitute our Shipping Policy.
All items offered on Nanovise are made-to-order. This means that when you place your order, we process that item(s) just for you.
Shipping carrier: DTDC, DELHIVERY.
Orders are processed when the payment is accepted.
Delivery Time = Processing time + Shipping time
We process orders on business days which are Monday through Friday, India Standard Time (IST), and exclude public holidays observed by the Courier Partner.
These are our estimates shipping time:
LOCATION
*ESTIMATED SHIPPING TIME
India
7-14 Days
*This doesn’t include our 3-5 days processing time.
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 3-5 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
We accept returns up to 2 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs and other processing fee for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@nanovise.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at info@nanovise.com.
Nanovise is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
We are here to help you.
Monday- Friday: 11:00AM-05:00PM
(Phone until 05:30PM)
Saturday - 11:00AM-02:00PM
Nanovise Solutions Pvt. Ltd.
and
Nanovise Technologies LLP
F-22, BJB Nagar, Bhubaneswar
Odisha, India - 751014
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Nanovise Inc.
310 Burnhamthrope Rd W,
Mississauga, Ontario, Canada – L5B 4P9
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+91-9040044889
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+91-8277995700
+1-647-797-8500
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info@nanovise.com
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